Your privacy matters to KLB99. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a registered player in the Philippines.
Privacy at a Glance
These highlights give you a quick overview of our privacy practices. They are not a substitute for the full Privacy Policy below — please read the complete document for all the details.
All personal data collected by KLB99 is stored on encrypted, access-controlled servers. We apply industry-standard security measures to protect your information from unauthorized access, disclosure, or loss.
KLB99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the KLB99 platform and comply with applicable Philippine regulations.
As a KLB99 player in the Philippines, you have the right to access, correct, and request deletion of your personal data, subject to our legal obligations. Contact our support team to exercise these rights.
KLB99 uses cookies and similar technologies to improve your experience on the platform. We explain exactly which cookies we use and why, and you can manage your cookie preferences at any time.
KLB99 processes personal data in accordance with applicable Philippine data protection laws. We cooperate with regulatory authorities as required and maintain records of all data processing activities.
In the unlikely event of a data breach that affects your personal information, KLB99 will notify affected players and the relevant Philippine authorities in accordance with applicable legal requirements and within the required timeframes.
Important Notice: This Privacy Policy ("Policy") describes how KLB99 ("KLB99," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("Player," "you," "your") of the KLB99 platform at klb99.net. By registering on or using the KLB99 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.1 KLB99 is committed to protecting the privacy and personal data of all players who use the KLB99 platform. This Policy applies to all personal data collected through the KLB99 website at klb99.net, the KLB99 mobile application, and any related services offered by KLB99.
1.2 This Policy should be read together with the KLB99 Terms and Conditions, which are available at klb99.net/terms-conditions and are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions with respect to data privacy matters, this Policy shall prevail.
1.3 KLB99 processes personal data in accordance with applicable Philippine data protection legislation. We are committed to transparency in our data practices and to giving you meaningful control over your personal information.
If you have any questions about how KLB99 handles your personal data, you may contact our Data Privacy Officer at any time. Contact details are provided in Section 14 of this Policy.
2.1 KLB99 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, platform analytics |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
2.2 KLB99 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming purposes (e.g., self-exclusion records) or as required by applicable law.
3.1 KLB99 collects personal data through the following means:
3.2 You are not obligated to provide all requested personal data. However, failure to provide certain mandatory information may prevent KLB99 from creating your account, processing transactions, or providing certain services.
4.1 KLB99 uses the personal data we collect for the following purposes:
4.2 KLB99 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.
Responsible Gaming: KLB99 uses your usage data to monitor for signs of problem gambling. If our systems detect patterns consistent with harmful gambling behaviour, we may contact you to offer support tools such as deposit limits or self-exclusion. This processing is carried out in your interest and in compliance with responsible gaming obligations.
5.1 KLB99 processes your personal data on the following legal bases:
5.2 Where KLB99 relies on legitimate interests as the legal basis for processing, we have assessed that our interests are not outweighed by your rights and freedoms, taking into account the nature of the data, the context of the processing, and the safeguards we have in place.
6.1 KLB99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third parties with whom KLB99 shares personal data are required to process such data in accordance with applicable data protection laws and KLB99's data processing requirements. KLB99 does not permit third-party service providers to use your personal data for their own purposes.
6.3 In the event of a merger, acquisition, or sale of all or part of KLB99's business, your personal data may be transferred to the relevant third party as part of that transaction. KLB99 will notify affected players of any such transfer and the applicable privacy terms.
7.1 KLB99 uses cookies and similar tracking technologies on the KLB99 platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and improve your experience on the platform.
7.2 KLB99 uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the platform to function, including login sessions and security features | Session / up to 1 year |
| Functional | Remember your preferences such as language settings and game history | Up to 1 year |
| Analytics | Collect anonymised data about how players use the platform to help us improve it | Up to 2 years |
| Security | Detect and prevent fraudulent activity and unauthorized account access | Session / up to 1 year |
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the KLB99 platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.
7.4 KLB99 does not use third-party advertising cookies or share cookie data with advertising networks.
8.1 KLB99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following general retention periods apply to KLB99 player data:
8.3 Where KLB99 is required to retain your data beyond the standard retention periods due to a legal obligation, regulatory requirement, or ongoing dispute, we will retain the relevant data until that obligation or dispute is resolved.
8.4 Upon expiry of the applicable retention period, KLB99 will securely delete or anonymise your personal data in accordance with our data disposal procedures.
9.1 KLB99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 While KLB99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. KLB99 cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your KLB99 account credentials.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, KLB99 will notify you and the relevant Philippine regulatory authorities without undue delay and in accordance with applicable legal requirements.
If you suspect that your KLB99 account has been compromised or that your personal data has been accessed without your authorisation, please contact KLB99 support immediately so that we can take appropriate action to secure your account.
10.1 As a KLB99 player, you have the following rights in relation to your personal data, subject to applicable Philippine data protection law:
10.2 To exercise any of the above rights, please contact KLB99's Data Privacy Officer using the contact details provided in Section 14 of this Policy. KLB99 will respond to all valid requests within thirty (30) days of receipt. Complex requests may require additional time, and KLB99 will inform you of any extension.
10.3 KLB99 will not charge a fee for processing reasonable data subject requests. However, KLB99 reserves the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.
11.1 The KLB99 platform is strictly intended for use by individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. KLB99 does not knowingly collect personal data from individuals under the age of 21.
11.2 If KLB99 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable Philippine regulations.
11.3 If you are a parent or guardian and believe that your child has registered on the KLB99 platform or provided personal data to KLB99, please contact our support team immediately so that we can take appropriate action.
12.1 The KLB99 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the KLB99 platform and does not cover the privacy practices of any third-party websites or services that you may access through links on the KLB99 platform.
12.2 KLB99 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.
13.1 KLB99 reserves the right to update or amend this Privacy Policy at any time. The most current version of this Policy will always be available at klb99.net/privacy-policy. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes to this Policy are material, KLB99 will notify registered players via email or a prominent notice on the KLB99 platform prior to the changes taking effect. Your continued use of the KLB99 platform following the posting of any changes constitutes your acceptance of the revised Policy.
13.3 If you do not agree to any updated Privacy Policy, you must cease using the KLB99 platform and may request the closure of your account by contacting KLB99 support.
14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or KLB99's data processing practices, please contact our Data Privacy Officer using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.
Data Privacy Officer – KLB99
Email: support@klb99.net
(Plain text only — not a clickable link. Response within 2 business days.)
14.2 KLB99 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve complaints within 30 calendar days. Complex matters may require additional time, and we will keep you informed of progress throughout the process.
14.3 If you are not satisfied with KLB99's response to your privacy complaint, you may have the right to lodge a complaint with the relevant Philippine data protection authority.
Play with Confidence
Now that you know how KLB99 protects your personal information, you can play with peace of mind. Join thousands of Filipino players enjoying Texas Hold'em, Blackjack, and more — with fast GCash payouts and 24/7 support.
Must be 21 years or older. Please play responsibly.