At KLB99, we believe that gaming should always be fun — never a source of stress or financial hardship. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control.
Philippine law requires players to be at least 21 years old to participate in casino-style gambling.
Our Commitment
Gaming is one of the most popular forms of entertainment across the Philippines — from Manila to Cebu, Davao to Quezon City. KLB99 is proud to be part of that culture, but we take our responsibility seriously. Problem gambling is real, and it can affect anyone. That's why KLB99 has built a comprehensive responsible gaming framework that puts player welfare first, every single day.
Whether you're a casual player who enjoys a few rounds of Texas Hold'em on weekends, or someone who plays more regularly, the tools and information on this page are here for you. Responsible gaming at KLB99 isn't just a policy — it's a promise we make to every player on our platform.
KLB99 enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every new account goes through identity and age verification before any real-money play is permitted. No exceptions.
Set daily, weekly, or monthly deposit limits directly from your KLB99 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.
KLB99 lets you set session time alerts so you always know how long you've been playing. When your chosen time is up, you'll receive a clear notification — a simple but effective nudge to take a break and step away from the screen.
If you feel you need a longer break, KLB99's self-exclusion tool lets you suspend your account for a set period — from 30 days up to permanent exclusion. During exclusion, you will not receive any promotional communications from KLB99.
Our reality check feature sends you periodic pop-up reminders showing your net session result and time played. These honest snapshots help you make informed decisions about whether to continue playing or call it a day.
Our dedicated support team is available around the clock to assist players who have concerns about their gaming habits. All conversations are handled with complete confidentiality and without judgment — we're here to help, not to judge.
Take Control
Setting up responsible gaming controls on KLB99 is quick and straightforward. You don't need to call anyone or fill out complicated forms — everything is available directly inside your account dashboard. Here's how to get started:
Important: Once a self-exclusion is activated on KLB99, it cannot be reversed before the chosen period ends. Please consider your decision carefully before proceeding.
All responsible gaming tools on KLB99 are completely free to use. There are no fees, no penalties, and no negative impact on your account standing for using them.
Visit klb99.net and log in using your registered email and password. If you haven't registered yet, you must be 21 years or older to create an account. All new accounts require identity verification before real-money play.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu. From there, navigate to the "Responsible Gaming" tab in the left-hand sidebar.
Under "Deposit Limits," choose your preferred limit period — daily, weekly, or monthly — and enter your desired maximum amount in Philippine Peso (₱). Confirm the limit and it takes effect immediately. Lowering a limit is instant; increasing one requires a 24-hour waiting period.
Under "Session Controls," toggle on "Time Reminders" and set your preferred session duration. KLB99 will display a clear notification when your time is up, giving you a natural pause point to reassess whether you want to continue.
If you feel you need a complete break from gaming, select "Self-Exclusion" and choose your exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent. Once confirmed, your account will be suspended immediately and you will not be able to log in or deposit during the exclusion period.
If you need assistance setting up any responsible gaming tool, or if you want to discuss your situation with a member of our team, our support staff are available 24/7. All enquiries are handled with complete confidentiality.
Know the Signs
Problem gambling can develop gradually — it doesn't always look the way people expect. Take a moment to honestly reflect on the questions below. If you answer "yes" to two or more, it may be worth reaching out for support or using KLB99's self-exclusion tools.
Reflect honestly — your answers are private and for your benefit only.
Have you ever spent more money on gaming than you originally planned or could comfortably afford?
Do you find yourself thinking about gaming frequently, even when you're at work, with family, or trying to sleep?
Have you ever tried to win back money you lost by playing more — sometimes called "chasing losses"?
Have you borrowed money, sold belongings, or used funds meant for bills or family needs to fund your gaming?
Have you hidden your gaming activity or the amount you spend from family members, friends, or your partner?
Do you feel restless, irritable, or anxious when you try to cut down or stop playing?
Has gaming ever caused problems in your relationships, your work, or your studies?
Have you ever used gaming as a way to escape from stress, problems, or difficult emotions?
Our Promise to You
Responsible gaming isn't just a checkbox for KLB99 — it's a core part of how we operate. We make the following commitments to every player on our platform, from first-time registrants in Makati to regular players in Cebu and Davao.
We also encourage all players to be aware of PAGCOR's responsible gaming guidelines, which provide additional resources and support for Filipino players who may be experiencing difficulties related to gambling. PAGCOR's framework underpins the responsible gaming standards that all licensed operators in the Philippines are expected to uphold.
PAGCOR Context: The Philippine Amusement and Gaming Corporation (PAGCOR) oversees gaming regulation in the Philippines and promotes responsible gaming standards across all licensed platforms. KLB99 aligns its responsible gaming practices with PAGCOR's published guidelines and player protection framework.
Healthy Habits
Most players on KLB99 enjoy gaming as a fun pastime without any issues. These simple habits can help you keep it that way.
Decide how much you're comfortable spending before you open any game. Treat it like a night out — once the budget is gone, the session is over. Never play with money set aside for rent, bills, or family needs.
Step away from the screen every hour or so. Grab a snack, stretch, or chat with someone. Regular breaks help you stay clear-headed and make better decisions — both in-game and about whether to keep playing.
Think of gaming as entertainment, not a way to make money. The house always has an edge over time — that's how games work. Enjoy the experience, celebrate wins when they come, and accept losses as the cost of entertainment.
Gaming is best enjoyed as one part of a full life. Make sure you're also spending quality time with family and friends, staying active, and pursuing other interests. If gaming starts crowding out other things you value, that's a sign to pull back.
Play with Confidence
KLB99 is built for players who want great games and peace of mind. Register today, set your limits from day one, and enjoy Texas Hold'em, Blackjack, and more — knowing that KLB99 has your back every step of the way.
Must be 21 years or older. Please play responsibly and within your means.